The borrowers have many complaints related to the rude and inhuman behavior of the debt collectors. In order to compel them to repay the amount, however, the collectors start harassing them all the time. They use threatening and abusive words for the borrowers who miss their consecutive payments. Of course, the individuals should be careful when it comes to repaying the amount. But maybe due to some lack of finance, they miss to pay off certain installments. To see that the individuals do not have to suffer from such an inhuman behavior of the individuals, the laws and regulation to stop debt collectors taking certain actions have been formulated.
To stop debt collectors behave the way they do, it is essential that they are aware of the rules associated with the same. The situation becomes worst when the agents call the borrowers at odd timings and disturb them during their work timings. Thus, to ensure the agents don’t disturb them all the time through phone calls, emails, etc., the rules to stop debt collectors doing things that are unlawful has helped a lot.